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Catholic Health University

Catholic Health University curriculum utilizes a blended approach to learning with varied format and forum such as lecture/didactic, group exercises, media, storytelling, pre and post work and panel expertise.

Courses at CHU are facilitated by Catholic Health professionals and experienced Educators and Subject Matter Experts (SMEs) from all over Catholic Health who share practical, real workplace expertise with class participants. CHU courses are available to CMP members at no cost.  Please register for these classes one week prior to the session by filling out the following form.

To register for any of the courses listed below, please complete our enrollment form.

In case you need to cancel your course registration, please notify Brittany Bolden (bbolden1@chsbuffalo.org) at least two days prior to the class date.

CHARTC is located at 144 Genesee Street, Buffalo, NY 14203.

The Marian Professional Buidling is located at 515 Abbott Road, Buffalo, NY 14220. 

Course Name Course Description Date/Time Location
Time Management 101

Everyone knows the feeling of having too much to do with too little time to do it. Effective time management is a must! Discover how to leverage the power of an effective time management tool. And, learn how to prioritize tasks, delegate, and how to break through procrastination. If time management is an issue with you, make time for this class! 

2/5/2020

9:00am - 12:00pm

CHARTC

Room 1A

Managing the Challenging 

Follow a proven model for identifying the gap between expected & actual behavior, no matter the role or job at CHS.  Review and learn to communicate the impact and consequences of continued behaviors. Work through a proven direct model of communicating and resolving undesirable behaviors.  (HR Staff Presenter)

2/13/2020

9:00am - 12:00pm

CHARTC

Room 1C

Working With You Is Killing Me

The title says it all!  We all have to work with difficult coworkers, and in this class you will learn to recognize the symptoms of a negative workplace and the role each of us play in these situations. You will also learn how to set boundaries, have difficult discussions and control your reactions to those coworkers who cross those boundaries.

2/20/2020

9:00am - 12:00pm

CHARTC

Room 1D

Workplace Big 5 for Leaders

This fun and interactive workshop helps you identify your strengths using the Workplace Big Five Profile, and teaches you how to capitalize on them using tools, tips and techniques. Learn how to improve your interactions with CHS patients and team members while achieving your goals and feeling more energized at work.

Note:  There is a cost associated with this class so please ensure your availability on that day.)   

2/26/2020

9:00am - 11:00am

CHARTC 

Room 1E

Managing Conflict

CHS participants walk through a discussion of the main types of conflict, the differences between constructive conflicts and destructive conflicts.  Don’t miss this open forum and learn how to use active listening, constructive feedback and de-escalation techniques to manage relationships. (Presented by a Palladian Health trainer)

2/27/2020

9:00am - 12:00pm

CHARTC

Room 1D

Communication Skills Effective communication is one of the most important life skills we can learn – yet one we don’t usually put a lot of effort into. Whether you want to have better conversations, get your ideas across more effectively or be a better listener – this class is for you! Understand what effective communication entails, recognize the barriers and mistakes to effective communication, understand how to utilize the three basic elements to communication and learn how to be an active listener.  

3/5/2020

9:00am - 12:00om

CHARTC

Room 1B

Leading at the Speed of Trust - NEW!

Trust isn’t a quality you either have or you don’t; it’s a learnable skill!  Teams that operate with high trust significantly outperform those who don’t. Teams led by a high-trust leader are more energized and engaged. They innovate and collaborate more effectively, operate faster, and achieve sustainable results.


This class will help leaders and managers at all levels identify and close trust gaps that exist in their department. Participants will be able to better manage change and lead high-performing teams that are agile, collaborative, innovative, and engaged.

3/19/2020

9:00am - 12:00pm

CHARTC

Room 1E

Leading Millennials

By 2025, 75% of our workforce will be Millennials! This misunderstood generation –those born since 1980 – exhibits a different set of professional values than previous generations. But what are they and how can you engage, train and retain the millennial employee?  This class will define the four different generations in the workplace, explore common misconceptions about millennials and help you understand the traits and characteristics of this generation. We will identify ways to support their values which will help you to better manage them and take advantage of their strengths and contributions to the workplace.

4/2/2020

9:00am - 12:00pm

CHARTC

Room 1D

DISC: A Tool for Self-Awareness and

Relationship Building

In this class you’ll learn about DiSC, a model which provides a common language that people can use to better understand themselves and to adapt their behaviors with others. You will be asked to complete a series of questions that produce a detailed report about your personality and behavior. Through a group exercise, we explore tips for working with people of other styles.

(Note:  There is a cost associated with this class so please ensure your availability on that day.)   

4/22/2020

9:00am - 12:00pm

CHARTC

Room 1G

Time Management 101
Everyone knows the feeling of having too much to do with too
little time to do it. Effective time management is a must!
Discover how to leverage the power of an effective time
management tool. And, learn how to prioritize tasks, delegate,
and how to break through procrastination. If time management
is an issue with you, make time for this class!

4/23/2020

9:00am - 12:00pm

CHARTC

Room 1G

Creating a Positive Culture - NEW!

4/30/2020

9:00am - 12:00pm

CHARTC

Room 1B

Coping with Stress

Life is stressful with the day-to-day challenges of managing work and home. Healthcare-related compassion fatigue is a real issue today for many of our associates. Managing stress, however, is still all about taking charge: of your own thoughts, emotions, schedule, health, fitness and the way you deal with problems.  This 3-hour program reviews all the healthy and not so healthy ways to deal with stress. More importantly, it provides real examples, proven techniques and many strategies for coping with all types of stress, so you can “bring your best self to work” every day and inspire others to do the same!

5/6/2020

9:00am - 12:00pm

CHARTC

Room 1B

Coaching: Embracing Difficult Discussions - NEW!

Behind every great employee is a great coach!

As a leader, one of your most important roles is to coach your people to do their best. By doing this, you'll help them make better decisions, solve problems that are holding them back and learn new skills. Having to lead a difficult discussion is never fun but it’s imperative. This class will help you learn how to improve dialogue and engagement, create behavior change and improve relationships.

5/13/2020

9:00am - 12:00pm

CHARTC

Room 1C

Developing Your Emotional Intelligence

This critical competency, researched thoroughly by author Daniel Goleman, is explored in this class.  What Emotional intelligence is and why it matters.  Emotional Intelligence is the ability to identify, assess, and control the emotions of oneself, of others, and of groups.  EI is about self awareness, self management, social awareness, and the very critical relationship management!  Are you in control of your emotions?  Associates of all levels benefit greatly at work and home by being “emotionally intelligent."

5/21/2020

9:00am - 12:00pm

CHARTC

Room 1D

Time Management 301: The 4 D's of Execution

“To achieve a goal you have never achieved before, you must start doing things you have never done before.” 
                                                                                ― Stephen Covey

In The 4 Disciplines of Execution, take your time management skills to the next level by learning how to: 1) Focus on the wildly important; 2) Act on the lead measures and identify key actions that foster goal accomplishment; 3) Keep a compelling scoreboard and track key measures of success; and 4) Create a cadence of accountability by building a system to get the most important work done.

Take yourself, and your team, to the next level by learning how to start achieving your wildly important goals!

5/28/2020

9:00am - 12:00pm

CHARTC

Room 1C