Home » Physician & Office Support » Education & Training Opportunities » CHU

Catholic Health University

Catholic Health University curriculum utilizes a blended approach to learning with varied format and forum such as lecture/didactic, group exercises, media, storytelling, pre and post work and panel expertise.

Courses at CHU are facilitated by Catholic Health professionals and experienced Educators and Subject Matter Experts (SMEs) from all over Catholic Health who share practical, real workplace expertise with class participants. CHU courses are available to CMP members at no cost. Please register for the classes below one week prior to the session by filling out the form at the bottom of this page.

To register for any of the courses below, please email Brittany Bolden at bbolden1@chsbuffalo.org with your name, title, phone number, practice name, and the name & date of the class you want to attend.


April Courses

Working with You is Killing Me!

Thursday, April 18, 2019; 9:00am - 12:00pm; ARTC 1C 

The title says it all!  We all have to work with difficult coworkers, and in this class you will learn to recognize the symptoms of a negative workplace and the role each of us play in these situations. You will also learn how to set boundaries and control your reactions to respond to coworkers who cross those boundaries. Plus, you will review how to “unhook” yourself from difficult interpersonal situations at work.


May Courses

Creative and Critical Thinking

Thursday, May 9, 2019; 9:00am - 12:00pm; ARTC 1C 

It’s the creative and critical mind that enables us to discover new paths to new solutions. A way of looking at problems or situations from a fresh perspective. In this class you will identify the barriers to creative thinking and learn ways to generate options such as Brainstorming and Mind Mapping. We’ll also identify areas to avoid when trying to find solutions as well as cover the four steps to effective Problem Solving. Come stretch you brain in this eye opening class!


Communication Skills

Thursday, May 16, 2019; 9:00am - 12:00pm; ARTC 1B 

Effective communication is one of the most important life skills we can learn – yet one we don’t usually put a lot of effort into. Whether you want to have better conversations, get your ideas across more effectively or be a better listener – this class is for you! Understand what effective communication entails, recognize the barriers and mistakes to effective communication, understand how to utilize the three basic elements to communication and learn how to be an active listener.


Documentation: Your Legal Defense

Friday, May 17, 2019; 9:00am - 11:00am; ARTC 1D 

Our Risk Management Subject Matter Expert facilitates this 2 hour program for CHS Leaders on how to ensure accurate and correct clinical documentation is maintained. Learn the risks if ignored or wrong, and gather tips & must-dos to safeguard your unit and department! LEADER COMPETENCY: Drive Performance, Quality, and Customer Service


Bounce Back! Tips to a Less Stressful Day

Wednesday, May 22, 2019; 9:00am - 12:00pm; ARTC 1C 

Life is stressful with the day-to-day challenges of managing work and home. Healthcare-related compassion fatigue is a real issue today for many of our associates. Managing stress, however, is still all about taking charge: of your own thoughts, emotions, schedule, health, fitness and the way you deal with problems. This 3-hour program reviews all the healthy and not so healthy ways to deal with stress. More importantly, it provides real examples, proven techniques and many strategies for coping with all types of stress, so you can “bring your best self to work” every day and inspire others to do the same!


Microsoft Excel: Advanced

Thursday, May 23, 2019; 8:30am - 12:30pm; Marian Building, Comp Educ Room A 

This course builds off of the foundational and intermediate knowledge presented in the beginning and intermediate courses to help you get the most of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will allow the user put the full power of Excel to work. The more you learn about how to get Excel to do the hard work for you, the more you'll be able to focus on getting the answers you need from the vast amounts of data your organization generates.


Legal Guidelines for Leaders

Thursday, May 30, 2019; 9:00am - 11:00am; ARTC 1D 

HR and Legal Subject Matter Experts review timely legal topics affecting our workplace. Explore topics such as horizontal hostility and other toxic behaviors and the protections we need to provide. How do our legal obligations impact the workplace and our associates? What can you do? What is your role? This class also reviews the newest and most relevant laws for our healthcare leaders at all levels. Register early! This energetic program provides the perfect forum to answer all your questions.
LEADER COMPETENCY: Drive Performance, Quality, and Customer Service